SERVICES SUITE

PANO360 Service Portfolio
BIT Solution’s PANO360 Managed Services are suite of services and solutions that are designed and geared towards helping our customer’s achieve Day 2 effectiveness. With the combination of ITIL-based, best-practice processes, and technical services, we crafted multi-tier of services that are tailored to our customers’ needs based on their requirement and risk appetites.​

Stage 1: IDENTIFY

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The ability to help companies assess their cybersecurity risks allows them to prioritize on the critical issues and plan out a risk assessment strategy.
IT Security Assessment​
  • Vulnerability Assessment
  • Active Directory Assessment

Stage 2: PROTECT

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Patching up loopholes within the system will help to prevent any exploit of cyber threats and is usually the first task any IT team should be doing.
Patch Managed Services
  • Patching and Remediation Services
  • Firmware and Version Upgrades
  • ​Smart Hands
  • Inventory Scanning
  • Helpdesk Management
  • Maintenance Power Lifecycle​

Stage 3: DETECT & RESPOND

Detect and Respond works hand in hand where Detect will be at the frontline to help identify the occurrence of a cyber attack in a timely manner while Respond will then come in to take the necessary actions to minimize the impact to a business operation.
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Monitoring as a Service​
  • Network and System Monitoring
  • Remote Monitoring and Management
  • ​Configuration Management
  • IT Service Management (ITSM)​
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Vulnerability Management &
​Managed Detection and Response​
  • Daily Threat Feeds
  • Vulnerability Scan and Analysis
  • Managed Security Services
  • Threat Hunting
  • Mitigation Recommendation
  • Monthly Reporting
  • ​Scheduled Patching
  • ​Zero-day Patching

Stage 4: RECOVERY

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A good recovery plan ensures that the business is able to resume back to normal operations within the shortest timeframe possible after being impaired by a cyber attack.
Recovery Services
  • Ransomware Readiness Assessment
  • Cyber Insurance Assessment
  • Crisis Hotline
  • Disaster Recovery
  • ​Critical Incident Response Team (CIRT)